Thursday, March 16, 2017

Sir Winston Churchill’s ‘4 Iron Clad Rules’ of Persuasive Copywriting

“Writing a book is an adventure. To begin with it is a toy, than an amusement. Then it becomes a mistress, and then it becomes a master, and then it becomes a tyrant and, in the last stage, just as you are about to be reconciled to your servitude, you kill the monster and fling him to the public.” – Sir Winston Churchill, 2 November 1949, Grosvenor House, London

Sir Winston Churchill is famed for being the ‘British Bulldog’ whose speeches galvanized a nation against seemingly insurmountable odds.

He was also a writing workhorse. Over his lifetime, he wrote more words than Dickens and Shakespeare combined. His published speeches stretch to eighteen volumes, while his memos and letters run into the millions and fill over 2,500 boxes. He even won a Nobel Prize for his writing, much to the chagrin of his critics.

Although Winston Churchill was a writer of historical non-fiction, he’d no doubt have a few droll words to share on what it takes to be a top copy dog.

Here are four rules I believe he’d have drilled into any copy cub lucky enough to have him as a mentor:

1. Spend two thirds of your time on research and one third on writing

Describing the internet to someone in the 1930s would have sounded like the ravings of a mad fantasist. Yet, as one of the first people to fly a plane, Churchill would have been enthralled.

He had a contemporary equivalent he called his ‘factory’. It consisted of a cavernous library of 60,000 leather bound books and a small army of researchers, secretaries and literary assistants. With a few barked commands, he’d send them scurrying down to search for facts or texts, in the manner of his own rudimentary search engine.

After handing over their findings, Churchill would absorb them into his elephantine brain to be processed and his thoughts verbalized in concise, lucid prose. His dictation sessions could last an entire day and late into to the night, when he’d continue to reflect while sat, naked, in a bath.

My takeaway:

Without enough research, your copy will fall flat. Unless you understand the market inside out and your reader better than they know themselves, your copy is unlikely to create a deep emotional yearning in their gut.

Conversely, when you do enough research the writing part is easy. The challenge is then keeping the word count down rather than knowing what to say.

2. Review your copy three times before you publish

Churchill’s writing process had three stages.

First his typists got his spoken thoughts on paper. Then he’d go through the text with a fountain pen to cross out dull sections, rephrase clumsy syntax and, as a beholder of brevity, replace long words with shorter versions.

He’d then have the whole thing typed out again to be reviewed a third or forth time before he’d deem it worthy to be sent to the printers.

My takeaway:

After completing the ‘ugly’ first draft, we’re blind to our own writing. The only way to be able to spot typos, mixed metaphors and clunky phrases is to go through a ‘gestation’ period.

This is like rebooting your brain from the head space you were in when writing. Wait at least one day. Or go for a walk, watch a movie or clean the bathroom. Do anything to take your mind elsewhere.

Then when you sit down to polish, you can assess your copy with fresh eyes and review it from the reader’s perspective.

3. Write how you talk and put the reader first

In an era when people wrote post it notes like it was a job application, Churchill’s writing stood out for its ‘lucid self expression’ and ‘rich and rollicking readability’.

He wrote with crisp, punchy sentences that took readers racing down the page. His writing style may not have won him admirers in literary circles. But the public loved it. And he got paid handsomely for it too.

My takeaway:

Top copywriter Nick Usborne posts a lot about conversational copywriting (he’s even got a course on it), and for good reason.

Underneath their power suit, even hard nosed business types have a beating heart. And a new generation of marketing managers is ready to embrace the benefits of copy that speaks to their prospects as individuals with challenges to solve, rather than someone you have to impress with superlatives and sales speak.

4. Be trustworthy

Churchill often wrote from the front lines and wasn’t shy about exposing the horrors of war. He’d write about the machine gunned corpses and men without legs crawling to the Nile because they were dying of thirst as well as the bravery of cavalry charges.

This was at a time when politicians were eager for war to be glamorized as noble and heroic. His brutal honesty won him few friends in the military. But readers trusted him to pull back the curtain, as it was said that Churchill ‘cannot really tell lies.’

My takeaway:

In this era of ‘fake news’ and militant cynicism, you have to start every page as though the reader is staring across the table from you with a furrowed brow.

So consider how you can add a trust element to everything you write. Point out your product’s faults (while subtly turning them into an advantage). Explain who your product is NOT for and call out the lies told in your marketplace.

A show of brutal honesty will help position you on the same side as your reader against a common foe, and build trust that you have their interests at heart.

Who inspires you to write better copy?

These were just four rules I noted down while reading about Churchill. I could easily have written down 20 more.

Perhaps the biggest takeaway is that Churchill’s attitude to writing reinforces that tactics come and go. But the fundamentals of clear, persuasive writing never change. So consider replacing some of the time you spend in Facebook groups and forums with re-reading the classics. You’ll find more gold in Hopkins, Caples and Schwartz than hours spent panning in most threads.

Who inspires you to set higher standards for yourself as a copywriter? I’d love to know.

N.B. This post was inspired by ‘The Churchill Factor: How One Man Made History’ by Boris Johnson (yes, that Boris Johnson)

The post Sir Winston Churchill’s ‘4 Iron Clad Rules’ of Persuasive Copywriting appeared first on The Copywriter's Crucible - A Melting Pot of Punchy, Persuasive Copywriting by Freelance Copywriter Matt Ambrose.



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Thursday, March 9, 2017

8 Ways to Spice Up Stories About Your Product

“Grab a cushion and gather round. I have a story to tell.”

Everyone has fond memories of story time as kids. And the love of a good tale, of heroes, villains and victory against the odds, never dies.

For this reason, stories are marketing gold.

They swoop under people’s anti-sales radar to deliver a payload of emotion, aspiration and desire in one concisely worded hamper.

And you don’t need the creativity of Tolstoy or Hemingway to write them.

A story can be as simple as:

  • The challenge – what problem did the hero face?
  • The struggle – what did they have to overcome on their journey?
  • The resolution – what was the solution they found?
  • The result – what victory did they achieve?

To spice things up, consider using one of these plot devices:

1.Surprise – Tell a story that challenges your reader’s preconceptions. Tell them something that goes against the status quo. Tip over the sacred cows and reveal why they’ve been misled by the powers that be all along.

2. Create curiosity gaps – This works great for email. Reveal enough information to make the reader realize they are missing a vital piece of knowledge. Then explain how to get it by checking their inbox tomorrow, visiting your website or buying your info product.

3. Create mysteries or puzzles – People love a good mystery. It’s why detective novels are one of the most popular genres and people went nuts over The Da Vinci Code. You can harness the same appeal by slowly solving a mystery over the course of your communications.

4. Make it trustworthy – In this era of fake news, distrust of the MSM and marketers respected as highly as car salesmen, we start at -10 on the trustometer when someone reads our sales message. So consider how you can build trust through the language you use. Instead of ‘smash and grab’ tactics of exaggeration and unsupported claims, pepper your story with concrete figures, referenced stats and quotes to cement your story in reality.

5. Create a springboard – People love a good yarn about someone who struggled to overcome a problem before succeeding and moving onto bigger, brighter things. People can relate to ‘springboard stories’ much better than a fawning testimonial or back slapping self praise in a corporate brochure.

6. Replace stats with meaningful examples – Rather than tell people how much sugar they eat per week in processed food, fill a bag with the stuff and describe its size and the thud it makes when dropped on a table.

7. Tap into their identities – People respond better to stories in which they see themselves. An advertising company needed to convince people in Texas to stop throwing their litter from the car window. So they fed on people’s affection for their state’s identity by telling stories involving local sporting heroes with the slogan ‘Don’t Mess with Texas’. Littering plummeted as a result.

8. Inspire them to conquer a challenge – JFK’s pledge to land a man on the moon inspired a nation to embark on a decade of work and unforgettable success. Consider setting your reader a goal and a vision for the future, which they can only achieve with product.

The next time you’re tasked with writing a press release, email sequence or case study, consider turning it into a story. In a world awash with mediocre ‘BUY ME’ marketing, stories can hook people in at deeper level and more inclined to make the relationship monetary.

P.S. This post was inspired by ‘Made to Stick’ by Chip and Dan Heath

The post 8 Ways to Spice Up Stories About Your Product appeared first on The Copywriter's Crucible - A Melting Pot of Punchy, Persuasive Copywriting by Freelance Copywriter Matt Ambrose.



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